Webinars
Share Your Expertise – Submit a Webinar Proposal!
Do you have insights, experiences, or innovations in international credential evaluation that you’d love to share with the TAICEP community?
We welcome proposals for webinars from professionals at all levels and across all sectors of our field.
Whether you’d like to present solo, co-present with colleagues, or simply suggest a topic you’d love to see covered, we’d love to hear from you!
Please reach out to Staci Bernhard, Chair of the Professional Development Committee, to get started.
Upcoming Webinars
These webinars are free and open to both members and non-members. Recordings will be emailed to all who register.
Date & Time: Thursday, November 13, 2025, 10 AM EST
Title: From Manual to Smart: Introducing RPA in Credential Assessment
Description: As credential evaluators, we are constantly adapting to evolving education systems and new technologies. One of the most pressing challenges is how to automate routine tasks, reduce manual interactions in case-handling systems, minimize human errors, and create more time for complex assessments.
At the Norwegian ENIC-NARIC, we have implemented Robotic Process Automation (RPA) in key credential evaluation processes. This initiative focuses on the initial and final stages of case processing, optimizing workflows, and enabling more consistent, efficient handling of cases.
Through this work, we are not only streamlining operations but also building internal digital competence and freeing up time for deeper, more complex evaluations. The implementation has already shown clear results — reducing manual workload by over 30% and improving accuracy in routine operations.
While our current focus is on RPA, we remain open to exploring how AI can complement and further enhance our processes in the future. Our goal is to lay a solid foundation through automation, which can later support more advanced digital tools where relevant and appropriate.
By sharing our experience, we hope to inspire other credentialing bodies to explore structured, scalable approaches to automation — supporting innovation, knowledge-sharing, and long-term capacity building in the field of credential evaluation.
Presenter: Samad Ismayilov, Senior adviser, Direktoratet for Høyere Utdanning og Kompetanse, Norway
Date & Time: Thursday, November 20, 2025, 10 AM EST
Title: When Integrity Is Tested: Understanding Security in the Assessment Lifecycle
Description: As threats to test security grow more sophisticated – from exam content theft to organised proxy testing to fake certificate verification websites- assessment professionals must play an active role in protecting the integrity of their programs to ensure the integrity of test results and certifications. Understanding test security is increasingly critical to ensuring the validity of credentials. This session will introduce key security risks that affect the credibility to exams and explore what evaluators need to know about how tests are developed, protected, and potentially compromised. We’ll also discuss how credential evaluation professionals can collaborate with assessment and security teams to identify red flags and advocate for transparent security practices.
Presenter: Heidi Green, Security Intelligence Lead, Cambridge University Press
Heidi is the Security Intelligence Lead at Cambridge University Press & Assessment. After first joining Cambridge in 2018 in a Customer Services role, she has progressed through a variety of roles before moving into the test security space. Over the past few years, Heidi has specialised in conducting investigations across Cambridge’s diverse range of global products. She has developed strong expertise in intelligence collection and analysis. Today, Heidi leads the organisation’s central security intelligence function, working closely with security investigations to protect the integrity of assessments and support informed decision-making.
Presenter: Megan Rees, Security Investigations Lead, Cambridge University Press, United Kingdom
Megan is the Security Investigations Lead at Cambridge University Press & Assessment. Megan joined Cambridge in 2022, following threat intelligence, assessment, and investigator roles in the UK Civil Service. Megan works within a cross-functional security team, leading global investigations into test security incidents, ranging from malpractice to large-scale fraud. She works closely with assessment specialists, brand protection teams, and business ethics experts to advance the organisation’s investigative strategy and safeguard the confidentiality and integrity of assessments across diverse markets.
Webinar Archives
As a benefit of TAICEP membership, past webinars are available to TAICEP members on the TAICEP wiki.
Here is an example of the webinars in the wiki:
Title: Evaluating International Professional Degrees
Presented by:
Margaret Wenger, Senior Director of Evaluation, Educational Credential Evaluators, Inc. Meg has worked at ECE, a non-profit credential evaluation agency, since 1990. As Senior Director of Evaluation, Meg leads evaluation policy development, new evaluator training, and coordinates quality assurance efforts. She regularly presents at international conferences as well as contributing to publications in the field. She serves as chair of the Digital Student Data Task Force of TAICEP, as well as co-chairing the Groningen Declaration Network Task Force on Verification Policies and Best Practices.
Ann Koenig, International Associate Director, AACRAO. Ann has been with AACRAO since 2002. Her career path spans 30+ years, including foreign credential evaluation in professional evaluation services, campus-based work in international admissions, student records management, academic advising and transfer credit evaluation in Wisconsin, California and Germany. Ann’s country education system research, along with her writing on best practice in international admissions, document review and fraud awareness, have been published by AACRAO and NAFSA. She has been an active leader and trainer in professional development activities sponsored by AACRAO, NAFSA NAGAP, EAIE, TAICEP and other organizations in the U.S. and Europe.
Handouts: